PRODUCT · KNOWLEDGE BASE
Answers From Your Content.
Upload what your business knows and your agents answer from approved material — never from invention.
HOW IT WORKS
How it works.
- 01
Upload your sources
Documents, FAQs, website pages and pricing lists.
- 02
Set exclusions
Keep specific content out of scope.
- 03
Assign per agent
Different agents get different knowledge sets.
- 04
Agents retrieve live
The right answer is pulled mid-conversation.
- 05
Update anytime
Change the source and the answers change with it.
SEE IT IN ACTION
A sample conversation.
When the answer is not in your content, the agent says so and follows up or transfers — rather than guessing.
Caller
Do you offer a warranty on repairs?
AI agent
Yes — repairs carry a twelve-month warranty as set out in our service policy.
Caller
And what about parts sourced elsewhere?
AI agent
That isn't covered in what I have. Let me pass you to the service desk.
Illustrative sample conversation
CAPABILITIES
What you get.
Multiple sources
Documents, FAQs, website pages and pricing lists.
Approved answers only
Agents respond from your content, reducing invented answers.
Instant updates
Change the source, and the agent's answers change.
Per-agent knowledge
Different agents, different knowledge sets.
Exclusions
Keep specific content out of scope.
Live retrieval
The agent pulls the right answer mid-conversation.
TRUST & COMPLIANCE
Built for compliant calling.
AI calling comes with real obligations — consent, disclosure, conduct rules and data protection. We build the controls into the workflow.
- Consent logging on every call
- DND / NCPR scrubbing before outbound dials
- Calling-window enforcement
- Recordings, transcripts and audit trails
- AI self-identification
- DPDP-era consent design
FAQ
Questions, answered.
Documents, FAQs and web content.
KEEP EXPLORING
Related pages.
Platform Overview
Build, deploy and monitor AI phone agents from one platform.
AI Agent Builder
Configure prompts, voices, personality and call behaviour.
Inbound Calls
Answer every call in two rings, day, night and weekend.
Outbound Campaigns
Lists, calling windows, retries and concurrency with controls built in.
Call Analytics
Transcripts, sentiment, dispositions and spend on every call.
Integrations
Connect your CRM, calendar, telephony and automation stack.
Ready to give your agents your knowledge?
Start free in minutes, or book a 30-minute walkthrough with our team. No credit card required.