PRODUCT · CALL ANALYTICS
Every Call, Measured.
Transcripts, recordings, summaries, sentiment and dispositions on every conversation — so you know what is actually happening on your phone lines.
HOW IT WORKS
How it works.
- 01
Every call is captured
Recording and transcription run subject to your consent settings.
- 02
The call is summarised
The gist of the conversation, in seconds.
- 03
Sentiment is scored
How the caller felt, call by call.
- 04
An outcome is tagged
Structured dispositions you define.
- 05
It syncs onward
Outcomes land in your CRM, helpdesk and reports.
SEE IT IN ACTION
A sample conversation.
Search across every transcript instead of listening back. Filter by sentiment, disposition, agent or campaign.
Caller
I've been waiting three days for a callback.
AI agent
I'm sorry about that. Let me get this to a supervisor straight away.
Illustrative sample conversation
CAPABILITIES
What you get.
Full transcripts
Searchable text for every call.
Recordings
Stored with consent and retention controls.
AI summaries
The gist of every call in seconds.
Sentiment analysis
How the caller felt, call by call.
Dispositions
Structured outcomes you define.
Cost tracking
Minutes and spend per agent and campaign.
TRUST & COMPLIANCE
Built for compliant calling.
AI calling comes with real obligations — consent, disclosure, conduct rules and data protection. We build the controls into the workflow.
- Consent logging on every call
- DND / NCPR scrubbing before outbound dials
- Calling-window enforcement
- Recordings, transcripts and audit trails
- AI self-identification
- DPDP-era consent design
FAQ
Questions, answered.
Recording is configurable and subject to consent requirements in your market.
KEEP EXPLORING
Related pages.
Platform Overview
Build, deploy and monitor AI phone agents from one platform.
AI Agent Builder
Configure prompts, voices, personality and call behaviour.
Inbound Calls
Answer every call in two rings, day, night and weekend.
Outbound Campaigns
Lists, calling windows, retries and concurrency with controls built in.
Knowledge Base
Agents answer from your approved content, not guesswork.
Integrations
Connect your CRM, calendar, telephony and automation stack.
Ready to see what's on your phone lines?
Start free in minutes, or book a 30-minute walkthrough with our team. No credit card required.